Customer Service
 
 

FAQs- Wholesale Wedding Flowers

Wholesale Wedding Flowers imports flowers from South America and Holland and delivers them straight to your door to ensure their freshness and longevity. Our fresh cut flowers are packed especially for you- they do not spend time in warehouses or flower shops. Read on to find answers to our most frequently asked questions and to fully understand why Wholesale Wedding Flowers is the best place to buy your wholesale flowers.

Where do your flowers come from?
Most of our wholesale flowers are imported from the South American countries of Colombia and Ecuador or from Holland. We have carefully selected our farms to ensure that every flower is fresh and of the highest possible quality.

How will my flowers arrive?
We ship our flowers FedEx to ensure that they will arrive at the scheduled time and that they will be in pristine condition upon arrival. Every box is carefully packed to prevent damage during shipping. In many cases, customers may need to remove excess foliage before arranging their flowers.

How can I properly care for my flowers?
With a few easy steps, your flowers can live a long and beautiful life. For full information about how to care for your flowers, see I’ve Got My Flowers, Now What?

How will I know that my order has been confirmed?
Once your order has been processed, Wholesale Wedding Flowers’ customer service center will email you a confirmation email and will follow up with you when your flowers are on their way.

Is my email address and billing information kept private?
Your email address and billing information are only used to process your order. Wholesale Wedding Flowers do not sell or share email addresses and personal information with any other business or organization.

Is it safe to place my order online?
At Wholesale Wedding Flowers, our goal is to provide you with an easy and enjoyable shopping experience that is as secure as possible. For your security and convenience, we offer a variety of payment options including credit card payments and PayPal Checkout.

What is your return policy?
In the unlikely event that your flowers arrive damaged or that the flowers you receive differ from those that you ordered, please call us to arrange for a return.

When is the best time to place my order?
We recognize that the months leading up to your wedding or event is a busy time, and we are proud to offer you the ability to order your flowers in advance so that you can focus on other aspects of the event planning. Our shopping cart enables you to schedule your preferred date of delivery so that you can ensure your flowers arrive fresh for your event with enough time for you to arrange them as you see fit. Although it is best if you can place your order at least a week before the scheduled delivery dates, we are often able to accommodate last minute orders. Please call us at 786-546-8583 for information about placing a last minute order.

Is it safe to place my order online?
At Wholesale Wedding Flowers, our goal is to provide you with an easy and enjoyable shopping experience that is as secure as possible. For your security and convenience, we offer a variety of payment options including credit card payments and PayPal Checkout. For more information about the safety of Wholesale Wedding Flowers, see our privacy statement.

How soon before my event should I schedule my flowers to arrive?
The flower experts at Wholesale Wedding Flowers recommend that you schedule your delivery for three (3) days prior to your event so that they will have sufficient time to open and you will have enough time to arrange them. Scheduling your flower deliver for three days in advance is also a good way to ensure that you will still receive your flowers in the unlikely event of a shipping delay.

Do you ship to Canada?
Wholesale Wedding Flowers can ship to Canada, although we do charge for shipping to Canada. Please contact us for more information about shipping your wholesale flowers to Canada.

Do you ship to Europe?
Unfortunately we do not ship to Europe at this time.

Do you offer samples?
Because our flowers are shipped straight from the farm to your door, we cannot offer samples at this time.

Please don’t hesitate to contact our customer service center with any other questions or concerns by emailing us at [email protected] or calling 786-546-8583.

 

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Some of our Flowers

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Carnations

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Roses

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Birds of Paradise

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Larkspur

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Hydrangeas

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